This process begins by fulfilling the request form and sending the payment. Then, the customer will receive an order confirmation by email, including every details of the fountain pen, and an estimated delivery time. The order is processed, with a normal delivery time between 35 and 40 working days since the order confirmation date. A few days before it is ready, another mail will be sent, in order to verify shipping address and all the necessary data for the shipment.
If you wish we can meet with you 15 days before the delivery of your fountain and you can try your nib and a second alternate nib thus ensure complete satisfaction to the first.
The cost of this service for EU countries is 180 €, other countries on request.